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- Warranty Info
- Accidents, abuse or misuse;
- Exposure to extreme temperature;
- Improper fabrication or installation; or
- Improper maintenance or repair.
- Care & Maintenance
ARBORITE® LAMINATE LIMITED WARRANTY
WHAT IS COVERED:
Arborite® Laminate Sheets
Arborite, Division de/of Wilsonart Canada ULC warrants to the original consumer purchaser for one (1) year after date of purchase (“Warranty Period”) that, under normal use and service, Arborite® Laminate Sheets are free from manufacturing defects and conform to published specifications. This warranty applies only to an Arborite Laminate Sheet which has been installed in an interior application and remains installed at that location (“Warranted Product”) and is extended only to, and may be enforced only by, the original consumer purchaser. THIS WARRANTY IS NOT TRANSFERABLE. This warranty is expressly conditioned upon submission of proof of date of purchase.
WHAT IS EXCLUDED:
This warranty shall not apply to damage arising from any of the following:
WHAT ARBORITE WILL DO IF YOUR CLAIM IS COVERED BY THIS WARRANTY
Arborite will provide, at no cost and with delivery prepaid, a Arborite® Laminate Sheet to replace the Warranted Product. Arborite will not pay for removal of the Warranted Product or for fabrication or installation of the replacement laminate or any other costs. No replacement under the warranty shall extend the Warranty Period.
Any replacement is limited to colors and styles of Arborite® Laminate Sheets available at the time of replacement. Exact color matches may not be possible. If the original color or style is no longer available, Arborite has the right to substitute another Arborite Laminate Sheet of equal or greater value than the Warranted Product.
WHAT YOU NEED TO DO
To make a claim under this warranty, you must contact Arborite, Division de/of Wilsonart Canada ULC at the address listed below before the end of the Warranty Period. You must provide proof of date of purchase, photographs of the Warranted Product and access for inspection for warranty determination by an Arborite representative, and thereafter Arborite will provide you a determination on your claim.
Arborite, Division de/of Wilsonart Canada ULC
850 McCaffrey, Saint-Laurent, Québec Canada, H4T 1N1 Toll free: 1-800-993-6726
THE FOREGOING SHALL CONSTITUTE THE EXCLUSIVE REMEDY OF THE PURCHASER AND THE EXCLUSIVE LIABILITY OF ARBORITE.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES WHETHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE PERIOD OF THE WRITTEN WARRANTY SET FORTH HEREIN.
ARBORITE SHALL NOT, UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION DAMAGES TO, OR LOSS OF USE OF, PROPERTY, DAMAGES FOR LOSS OF PROFITS OR REVENUES OR ANY OTHER DAMAGES ARISING FROM THE PURCHASE. ARBORITE'S LIABILITY WILL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE ARBORITE® PRODUCT.
Some provinces or states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from province to province or state to state.
No agent, dealer, employee or representative of Arborite nor any installer, fabricator or other person is authorized to modify the warranty in any respect.
The invalidity of all or a part of any of the provisions of the Limited Warranty shall not affect or invalidate any other provision of the Limited Warranty.
For further assistance or questions, contact Arborite at the address or telephone number listed above or at www.arborite.com.
Cleaning Tips for Laminate:
To clean the surface, use a damp cloth or sponge and a mild soap or detergent. Rinse thoroughly with warm water and wipe dry. Difficult stains such as coffee or tea can be removed using a mild household cleaner and baking soda; mixing to achieve a paste consistency. Use a stiff nylon bristle brush, scrubbing (approx. 15-20 strokes) the affected area. Do not scrub so as to mar (damage, scratch) the surface finish.
Stubborn stains that resist any of the above cleaning methods may require the use of undiluted household bleach or nail polish remover. Use a cotton ball saturated with bleach or nail polish remover (acetone), gently rub the stain for up to two minutes. Rinse thoroughly with warm water and wipe dry using a soft cloth. This step may be repeated if the stain appears to be going away and the color of the laminate has not been affected.
Prolonged exposure of the laminate surface to bleach will cause discoloration. Always rinse laminate surfaces after cleaning! Failure to rinse after cleaning can cause damage; even if a small amount of cleaning solution remains on the surface. A dry residue may be invisible; however, moisture from cups or drinks can reactivate it, and result in permanently etched scars or stains over time.
Hot pans and heat-producing appliances (such as electric skillets), when set directly upon countertops, can mar the product's beauty. Always use a heat shield, hot pad or trivet.
A Few Notes of Caution:
Acidic or abrasive cleaners can damage laminate surfaces; do not use them. Drain cleaners containing lye will permanently damage the laminate surface. If you spill a drain cleaner, wipe it up immediately and rinse several times with water.
Hair, textile and food dyes can cause permanent stains. If dye should happen to spill, wipe it up immediately with dishwashing detergent or an all-purpose cleaner.
Do not work with oven cleaners on an unprotected countertop. Wipe spills away promptly and rinse several times with water.
Rust removers contain harsh chemicals, which will quickly cause permanent damage. If a spill occurs, wipe off all residue immediately, wash thoroughly with soapy water and rinse several times.
Steel wool and other abrasive pads will damage the laminate face. Do not use them for cleaning and don’t store steel wool pads on your countertop; the metal can rust and leave stains.
Toilet bowl cleaners contain harsh chemicals that can cause permanent damage. If spills occur, wipe up immediately, wash surface with soapy water and rinse several times.
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